Skip to main content

Policies & Terms of Use

USE OF COUPONS/ GIFT CARDS

Alpha Foxtrot gift cards/coupons are eligible for Alpha Foxtrot product at alphafoxtrot.us  ONLY unless specified. Gift cards/ coupons are not eligible for shipping and handling charges or taxes unless specified. Gift cards/ coupons are not elligible for use on the Cannon Store. Gift cards/ coupons are for 1 use only. Alpha Foxtrot limits usage of gift cards and codes to 1 code per transaction. The usage of multiple codes/coupons at checkout is prohibited unless specified. Gift cards/ coupons are not eligible for cash trade-in. Gift cards/ coupons are not for use at Alpha Foxtrot dealers. Upon checkout, please enter your gift card/ coupon code in the Coupon Code field. We cannot retroactively apply a gift card/ coupon to an order. Any Questions/Concerns, please contact customer service.

RETURNS/RE-STOCKING FEES

Alpha Foxtrot retains the right to charge up to a 50% re-stocking fee for returns of products purchased directly through Alpha Foxtrot. If you have purchased an Alpha Foxtrot product from a third party, please contact the third party to understand their return policy. Please note that any used products will not be refunded. 

NOTICES AND REVISIONS

If you choose to visit Alpha Foxtrot, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Georgia. If you have any concern about privacy at Alpha Foxtrot, please send us a thorough description through our contact form and we will try to resolve it.

Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Information You Give Us You provide most such information when you buy or communicate with customer service. For example, you provide information when you make an order; communicate with us by phone, or e-mail; share information with Alpha Foxtrot. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; people to whom purchases have been shipped, including address and phone number.

Automatic Information Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) click stream to, through, and from our Web site, including date and time; cookie number. Alpha Foxtrot and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Alpha Foxtrot, you accept these conditions. Please read them carefully. In addition, when you use any current or future Alpha Foxtrot service or visit or purchase from any business affiliated with Alpha Foxtrot, whether or not included in the Alpha Foxtrot Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

ELECTRONIC COMMUNICATIONS

When you visit Alpha Foxtrot or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and data compilations, is the property of Alpha Foxtrot or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Alpha Foxtrot and protected by U.S. and international copyright laws.

TRADEMARKS

Alpha Foxtrot and other marks indicated on our site are registered trademarks of Alpha Foxtrot or its subsidiaries, in the United States and other countries. Alpha Foxtrot graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Alpha Foxtrot or its subsidiaries. Alpha Foxtrot’ trademarks and trade dress may not be used in connection with any product or service that is not Alpha Foxtrot, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Alpha Foxtrot. All other trademarks not owned by Alpha Foxtrot or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Alpha Foxtrot or its subsidiaries.

LICENSE AND SITE ACCESS

Alpha Foxtrot grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Alpha Foxtrot. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Alpha Foxtrot. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Alpha Foxtrot and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Alpha Foxtrot’ name or trademarks without the express written consent of Alpha Foxtrot. Any unauthorized use terminates the permission or license granted by Alpha Foxtrot. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Alpha Foxtrot so long as the link does not portray Alpha Foxtrot, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Alpha Foxtrot logo or other proprietary graphic or trademark as part of the link without express written permission.

PRODUCT DESCRIPTIONS

Alpha Foxtrot and its affiliates attempt to be as accurate as possible. However, Alpha Foxtrot does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Alpha Foxtrot itself is not as described, your sole remedy is to return it in unused condition.

DISPUTES

Any dispute relating in any way to your visit to Alpha Foxtrot or to products you purchase through Alpha Foxtrot shall be submitted to confidential arbitration in Boise, Idaho, except that, to the extent you have in any manner violated or threatened to violate Alpha Foxtrot’s intellectual property rights, Alpha Foxtrot may seek injunctive or other appropriate relief in any state or federal court in the state of Idaho, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATIONS, AND SEVERABILITY

Please review our other policies. These policies also govern your visit to Alpha Foxtrot. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

PRIVACY POLICY

We respect your privacy. When you give us your personal information, we use it only to fulfill the transaction or service you have requested.

  • We do not subscribe you to marketing emails without your consent.
  • We do not sell or give away your contact information to any other entities.
  • We do not allow the vendors who help us process transactions to sell or give away your information either.

If you have questions about how we use your information please contact info@alphafoxtrot.us.

DETAILED PRIVACY POLICY

1. SCOPE

This policy applies to personal information collected on websites owned or controlled by Alpha Foxtrot (collectively referred to in this policy as “we”, “us” or “our”).

The aim of this policy is to tell you how we will use any personal information we collect or you provide through our website. Please read it carefully before you proceed. The data controller in respect of this website is Alpha Foxtrot.

2. WHAT PERSONAL INFORMATION DO WE COLLECT?

You do not have to give us any personal information in order to use most of this website.

However, if you wish to subscribe to our newsletter, restock alerts, purchase products or request further information, we may collect the following personal information from you: name, address, phone number, email address, employment details, and employer details.

We will also keep a record of any financial transaction you make with us but we do not directly collect, process or store your debit or credit card information. Online payments made through this website are processed securely by third-party payment providers.

We use different processors for different types of transactions and to manage support for different services. For more information about how your data will be handled please find your transaction type in the list below and refer to the respective provider’s privacy policy:

In addition, we may automatically collect information about the website that you came from or are going to. We also collect information about the pages of this website which you visit, IP addresses, the type of browser you use and the times you access this website. However, this information is aggregated and is not used to identify you.

3. HOW WILL YOUR PERSONAL INFORMATION BE USED AND SHARED?

The personal information we collect allows us to:

  • provide the products and services you have ordered;
  • verify your identity and details of your payment method or credit card amount;
  • administer our website and provide customer services;
  • meet legal, regulatory and compliance requirements;
  • monitor and analyze the use of any account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime;
  • gather management information to form statistical and trend analysis;
  • communicate with you;
  • investigate any complaints about this website;
  • personalize your experience of this website; and
  • contact you about our products and services which we think might be of interest to you (where we have the appropriate permissions to do so; please see Paragraph 5 for more information).

We may employ the services of third party service providers to help us in certain areas, such as website hosting and email delivery. In some cases, the third party may receive your information. However, at all times, we will control and be responsible for the use of your information. We use the following services to deliver information and products:

We may use aggregated information so we can administer and improve our website, analyze trends, gather broad demographic information and detect suspicious or fraudulent transactions. We may pass this information to third parties.

If you provide a credit or debit card, we may also use third parties to check the validity of the sort code, account number and card number you submit in order to prevent fraud as well as to process any transaction you attempt via the website. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. This information may also by used to prevent fraud and money laundering. Please email us at info@alphafoxtrot.us if you want to have details of those fraud prevention agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.

4. TRANSFER OF YOUR PERSONAL INFORMATION OUTSIDE YOUR COUNTRY

Your information will be transferred to the United States. However, when we transfer your personal information in this way, we will keep it securely and only use it as outlined in this Privacy & Cookies Policy. By submitting your personal information to this website, you consent to such transfers taking place.

 5. MARKETING COMMUNICATIONS

Where you have given us the appropriate permissions during the registration process to the website/website services (as applicable), we may from time to time contact you by email, SMS, or telephone about our products and services that may be of interest to you.

If at any point, you would like to opt-out of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive, or email us, stating your preferences, at info@alphafoxtrot.us

6. COOKIES AND RELATED TRACKING TECHNOLOGIES

We use cookies to collect information about and store your online preference. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. 

7. LINKS

Our site contains links to other websites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. 

8. SECURITY

We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

 9. SALE OF THE BUSINESS

In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

 10. ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to see the personal information held about you. If you wish to do this, please contact us at info@alphafoxtrot.us. We may require you to provide verification of your identity before we will provide a copy of the personal information we hold. Please note that in certain circumstances we may withhold access to your personal information where we have the right to do so under current data protection legislation.

 11. UPDATING YOUR PERSONAL INFORMATION

You may review, correct, update or change your personal information at any time by contacting us at info@alphafoxtrot.us

12. CHANGES TO OUR PRIVACY & COOKIES POLICY

If our Privacy & Cookies Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what personal information we collect, how we use it and under what circumstances if any, we will share it with other parties. 

13. HOW TO CONTACT US

If you have any questions about this statement or your personal information, please contact us at info@alphafoxtrot.us

 SHIPPING POLICY

Below are some guidelines for shipping firearms and ammunition, along with notes related to specific shippers. We encourage you to review the specific shipper's web site as shippers have different guidelines.

You must ship to an FFL holder:

Federal law requires all modern firearms be shipped to a holder of a valid Federal Firearms License (FFL). Any person who is legally allowed to own a firearm is legally allowed to ship it to an FFL holder for any legal purpose (including sale or resale).

Here is what the ATF "Federal Firearms Regulations Reference Guide"' (ATF P 5300.4) says:

(B9) May a nonlicensee ship a firearm by carrier?
A nonlicensee may ship a firearm by carrier to a resident of his or her own state or to a licensee in any state. A common or contract carrier must be used to ship a handgun. In addition, Federal law requires that the carrier be notified that the shipment contains a firearm and prohibits common or contract carriers from requiring or causing any label to be placed on any package indicating that it contains a firearm.

[18 U.S.C. 922(a)(2)(A), 922(a) (3), 922(a)(5) and 922(e), 27 CFR 178.31, 27 CFR 478.31 and 478.30]

(B8) May a nonlicensee ship a firearm through the U. S. Postal Service?
A nonlicensee may mail a shotgun or rifle to a resident of his or her own state or to a licensee in any state. Handguns are not mailable. A common or contract carrier must be used to ship a handgun. A nonlicensee may not transfer any firearm to a nonlicensed resident of another state. The Postal Service recommends that longguns be sent by registered mail and that no marking of any kind which would indicate the nature of the contents be placed on the outside of any parcel containing firearms.

[18 U.S.C. 1715, 922(a)(3), 922(a)(5) and 922 (a)(2)(A)]

The section of the US Code governing modern firearms is called Commerce in Firearms and Ammunition (CFA). This code is available online: http://www.access.gpo.gov/nara/cfr/waisidx_09/27cfr478_09.html

When in doubt, we suggest arranging for transfer through a licensed dealer. Violation of the CFA is a felony, and penalties for violation are severe.

If you do not have a Federal Firearms License:

Any shipper who does not have an FFL is considered to be an unlicensed person. Unlicensed persons must ship modern firearms to a licensed FFL dealer only. If the buyer is not licensed, they will need to make arrangements to have the item shipped to a licensed FFL dealer in their state.

Before you ship a gun, the buyer must fax or mail you a copy of the dealer's signed FFL license. You can only ship the gun to the address on the license. You should take the copy of the signed FFL with you when you take the item to be shipped in case the shipper wants to see it.

Other rules:

  • You must inform the carrier the package contains a firearm. 
  • The firearm cannot be shipped loaded.
  • Ammunition may not be shipped in the same box as the firearm.

Notes on specific shippers:

Specific shippers, such as US Mail, FedEx, and UPS, have different rules related to firearms and ammunition. Please review their websites for guidelines about shipping firearms and ammunition.

US Mail - unlicensed persons:

  • Unlicensed persons can ship a rifle or shotgun by US Mail.
  • Unlicensed persons cannot ship a handgun by US Mail. Pistols, revolvers, and other firearms capable of being concealed on the person (for example, short-barreled shotguns and short-barreled rifles) are defined as handguns.
  • Postal regulations allow the Post Office to open your package for inspection.
  • Ammunition cannot be shipped by US Mail.

You can search the US Post Office Postal Explorer site for specific USPS regulations regarding firearms and ammunition (Hazardous, Restricted and Perishable Matter).

US Mail - licensed persons:

  • Licensed persons can ship rifles, shotguns, or handguns by US Mail. In fact, we suggest you use the USPS, as it is now the most cost-effective way to ship a handgun.
  • To ship a rifle or shotgun, you need only inform the Post Office the package contains a firearm.
  • A licensed manufacturer, dealer, or importer can ship a handgun via the US Post Office if the licensed dealer fills out a US Post Office Form PS 1508 and files it with the local Post Office branch where the handgun is to be shipped.

You can search the US Post Office Postal Explorer site for specific USPS regulations.

FedEx Express:

  • FedEx will only ship firearms via their Priority Overnight service.
  • Ammunition must be shipped as hazardous goods via Ground in compliance with "Limited Quantity." Special labeling is required.

FedEx Ground:

  • FedEx Ground will transport and deliver firearms (excluding handguns) as defined by the United States Gun Control Act of 1968 between areas served in the U.S.
  • Ammunition must be shipped as hazardous goods via FedEx Ground in compliance with "Limited Quantity." FedEx Ground will accept shipments of ammunition. Special labeling is required.

UPS:

  • UPS will accept handgun shipments by Next Day Air only.
  • Rifles and shotguns can be shipped by UPS ground service.
  • UPS will accept shipments of ammunition. Special labeling is required.

Notes on USPS Firearm Regulations:

We recommend you read the Post Office regulations on Hazardous, Restricted and Perishable Matter before shipping a firearm through the US Mail.

The following info comes from the USPS Regulation DMM Issue 54, January 10, 1999, section C-024:

Page C-39, section 3.0, Rifles and Shotguns: "Although unloaded rifles and shotguns not precluded by 1.1e and 1.2 are mailable, mailers must comply with the Gun Control Act or 1968, Public Law 90-618, 18 USC 921, et seq., and the rules and regulations promulgated there under, 27 CFR 178, as well as state and local laws. The mailer may be required by the USPS to establish, by opening the parcel or by written certification, that the gun is unloaded and not precluded by 1.1e."

Page C-39, section 6.0, PROHIBITED PARCEL MARKING: "For any parcel containing a firearm or a ballistic or switchblade knife, any marking that indicates the contents is not permitted on the outside wrapper or container."

The following pertains only to licensed dealers shipping handguns:

Page C-37, section 1.3, Authorized Persons: "Subject to 1.4, handguns may be mailed by a licensed manufacturer of firearms, a licensed dealer of firearms, or an authorized agent of the federal government......."

Page C-38, section 1.5, Manufacturers and Dealers: "Handguns may also be mailed between licensed manufacturers of firearms and licensed dealers of firearms in customary trade shipments, or for repairing or replacing parts."

Page C-38, section 1.6, Certificate of Manufacturers and Dealers: "A licensed manufacturer or dealer need not file the affidavit under 1.4, but must file with the postmaster a statement on Form 1508 signed by the mailer that he or she is a licensed manufacturer or dealer of firearms, that the parcels containing handguns (or major components thereof) are customary trade shipments or contain such articles for repairing or replacing parts, and that to the best of his or her knowledge or belief the addressees are licensed manufacturers or dealers of firearms."

Polaris theme designed by epicShops